Position Summary:
Our service and sales team communicates the Al Bar Wilmette quality to both existing and future clients. We are looking for an individual with excellent communication skills. Knowledge of product and technical abilities are critical for this position.
Responsibilities & Functions:
- Assist walk-in/counter sales clients in a timely and courteous manner
- Work with existing and new clients by both phone and email using professional skills
- Provide technical & design assistance to clients on restoration, lighting, hardware and products (sharpen these skills through on the job training and practical experience)
- Use of proactive initiative with clients and existing projects
- Offer creative problem solving
- Accurately process orders and transactions
- Assist with the general maintenance and upkeep of our Wilmette showroom
- Learn and understand product offerings and solutions that are offered by Al Bar Wilmette
- Communicate with client regarding schedule and follow up with client concerns in a timely manner
- Assist with inspection/finial review, order wrap up, and shipping
- Perform other duties and special projects as assigned
Skills:
- Excellent communication skills
- Excellent customer service abilities
- Ability to handle difficult situations professionally
- Knowledge of Microsoft windows
Environment, Salary & Benefits:
- Non-smoking environment
- Positive/comfortable work environment
- Health care program offered to full time employees
- Holiday and vacation
- Pay commensurate with experience